Gary went above and beyond to help me!I ordered my husband a Big Boy 4014 shirt and wanted one for myself. I couldn’t find the design I liked in a women’s cut shirt so I messaged Broken Knuckle Apparel. Gary immediately responded and did a custom listing for me in about 5 minutes. I was impressed! Unfortunately when I received the shirt the Texas heat had made the bag it was shipped in so hot, the vinyl stuck together. I tried to carefully peel it apart but the damage was done. I contacted Gary with photos of the shirt and he immediately apologized and promised to make it right. I just gave him my order number and a few days later, and today the new shirt arrived in perfect condition! I love the shirt but appreciate the great customer service given to me. I’ll definitely order again from them